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Unlock advanced skills in Genesys Cloud with TheCXGuru’s expert-led training program, designed to provide a deep understanding of the Genesys Architect application. Explore core functionalities, including IVR setup, queue flow, and critical security features, while mastering best practices for protecting customer data and ensuring regulatory compliance. This program combines in-depth instruction with real-world experience through supervised live projects, giving you practical insights under the guidance of seasoned experts. Complete the course and earn a Certificate of Completion, validating your expertise and enhancing your career in today’s digital contact center landscape.
You can also join this program via the mobile app. Go to the app