Life at CXGuru

Last Updated: September 28, 2025

 

At CXGuru Consulting India Private Limited (“CXGuru,” “theCXGuru,” “CXGuru Consulting,” “we,” “our,” or “us”), we believe that people are the driving force behind our success. Our journey in delivering world-class instructor-led training, consulting, staffing, AI integration, CRM deployment, and CCaaS solutions has only been possible because of the talented individuals who make up our team.

 

We are constantly looking for passionate professionals, freshers with potential, and experienced experts who want to shape the future of customer experience, digital transformation, and enterprise technology.

 

1. Why Work with CXGuru?

 

At CXGuru, we don’t just offer jobs — we build careers. When you join our team, you become part of a global consulting and training ecosystem that thrives on innovation, collaboration, and growth.

 

Here’s what makes us stand apart:

    •    Culture of Learning – We are trainers ourselves. Our employees gain access to internal learning sessions, cross-domain exposure, and mentoring by industry experts.

    •    Global Opportunities – With clients across India, APAC, the Middle East, Europe, and North America, our team members get international exposure.

    •    Future-Ready Projects – Work on leading-edge technologies like Genesys Cloud CX, Amazon Connect, AI-powered automation, CRM integrations, and CCaaS deployments.

    •    Flexible Career Paths – Whether you’re a technologist, trainer, consultant, or strategist, we help you grow in the direction you choose.

    •    Commitment to Work-Life Balance – We believe people perform best when they’re supported both personally and professionally.

 

2. Who We’re Looking For

 

CXGuru is always open to talent across domains, including but not limited to:

    •    Training Professionals – Experts in Genesys Cloud CX, Amazon Connect, CCaaS, CRM, AI, IT, ITES, and BPO who can deliver instructor-led programs.

    •    Consultants & Solution Architects – Professionals with experience in designing and deploying CRM/CCaaS solutions.

    •    Developers & Integrators – Skilled in APIs, cloud platforms, and AI-based customer experience solutions.

    •    Staffing & Recruitment Specialists – To support our growing staffing and resource augmentation division.

    •    Sales & Marketing Experts – For business development, corporate partnerships, and market expansion.

    •    Freshers & Interns – Graduates and students eager to learn, contribute, and build a career in IT, consulting, or training.

 

3. Internship Opportunities

 

We strongly believe in grooming the next generation of professionals. Our internship programs provide students from premier institutes (including IITs, NITs, engineering and management colleges) an opportunity to:

    •    Work on real projects in consulting, training design, and staffing.

    •    Gain exposure to industry-standard tools (Genesys, Amazon Connect, Salesforce, HubSpot, etc.).

    •    Collaborate with industry mentors.

    •    Transition into full-time roles upon successful completion.

 

4. Diversity & Equal Opportunity

 

CXGuru is an Equal Opportunity Employer.

We do not discriminate based on race, gender, religion, marital status, sexual orientation, disability, or age. Diversity strengthens our organisation, and inclusivity drives innovation.

 

5. Career Growth at CXGuru

 

When you work at CXGuru, you don’t just deliver for clients — you grow with us. We support career growth through:

    •    Certifications & Training – Employees are encouraged to pursue relevant certifications, often sponsored by the company.

    •    Cross-Functional Projects – Work across domains like training, consulting, staffing, and integration.

    •    Performance Recognition – Transparent appraisal cycles, rewards, and recognition for high performers.

    •    Leadership Development – Opportunities for employees to take on mentoring, project leadership, and client-facing roles early in their careers.

 

6. How to Apply

 

Applying at CXGuru is simple and transparent.

    6.1.    Submit Your Resume – Send us your profile via careers@thecxguru.com.

    6.2.    Initial Screening – Our HR team will review your application based on skills, experience, and fit.

    6.3.    Interviews – Depending on the role, interviews may include technical assessments, case studies, or cultural-fit discussions.

    6.4.    Offer & Onboarding – Selected candidates receive an offer letter, onboarding kit, and mentorship plan.

 

7. Work With Purpose

 

At CXGuru, every role contributes to a bigger mission: empowering individuals and organisations to leverage technology for better customer experiences and stronger business outcomes.

 

Whether you are training a fresher to become a CCaaS consultant, deploying a CRM solution for a client, or helping a company find the right talent — your work has a direct impact on careers, organisations, and industries.

 

8. Current Openings

 

We regularly update openings on our website and LinkedIn page. Typical roles include:

    •    Genesys Cloud CX Trainers

    •    Amazon Connect Solution Architects

    •    CRM Integration Consultants

    •    AI & Automation Specialists

    •    Staffing Account Managers

    •    Business Development Executives

    •    Interns (Tech & Consulting)

 

Visit our Careers Page or follow us on LinkedIn to stay updated on new opportunities.

 

9. Contact Us – Careers Team

 

CXGuru Consulting India Pvt Ltd 

📧 Email: careers@thecxguru.com | 📞 Phone: +91 77039 38028 | 🌐 Website: www.thecxguru.com

 

10. Final Note

 

At CXGuru, careers are not built overnight — they are nurtured. We welcome ambitious individuals who are willing to learn, contribute, and grow alongside us. If you are passionate about technology, customer experience, and professional development, your future starts here.