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Careers

Do your best CCaaS work here

TheCXGuru trains, implements and delivers contact centre technology for clients around the world. We hire practitioners who want to teach, build and lead at the front of the field.

Team at a hiring event

Why join us

Growth is the point

Platform certifications, AI skills and delivery experience, supported deliberately.

Work that fits your life

Flexible arrangements around global training and project delivery.

Real ownership, early

Own a track, a client or a workstream sooner than you would elsewhere.

A close team

Small enough that your work is visible and your judgement matters.

Life at TheCXGuru

Global work, from a base in Bengaluru

Real engagements

Training cohorts, implementations and delivery for clients across the globe.

Practitioner culture

People who do the work teach the work — and are expected to keep their skills current.

Principles that apply internally

Expertise, accountability, innovation, commitment and passion — for the team as much as for clients.

The team at work

Where we hire

No exact match below? Send your CV with a note on what you do.

CCaaS trainers

Genesys Cloud CX, Amazon Connect, Five9 or Talkdesk practitioners who can teach.

Solution architects

Target-state design and migration planning for client platforms.

Flow & integration developers

Build routing, flows and integrations on implementation and delivery engagements.

AI / GenAI specialists

Build and teach contact centre AI — bots, agentic modules and LLM integration.

Curriculum designers

Turn platform expertise into structured, hands-on programmes.

Client & placement partnerships

Grow the hiring-partner network and support graduates into roles.

How to apply

Send your CV

Use the button below with the role and a short note on your background.

Introductory call

A short conversation about you and the work.

Working session

A practical exercise close to the real job.

Offer

Decision and onboarding.

Hiring process

Introduce yourself

Send us your CV and the role you are interested in, and we will take it from there.