Investor relations
A focused position in a growing market
TheCXGuru operates across the fastest-growing part of customer experience — cloud contact centre technology — through training, implementation and delivery resources.
The thesis
Why the market matters
A structural skills gap
CCaaS adoption continues to outpace the supply of people who can implement and operate these platforms.
Three connected revenue lines
Training, implementation and migration, and resource augmentation — each feeding the others.
An AI inflection
Generative AI is reshaping the contact centre; the AIXperience programme positions us for it.
Global delivery, Indian cost base
Remote delivery for clients worldwide from a base in Bengaluru.
Platform focus
Deep specialisation across Genesys Cloud CX, Amazon Connect, Five9 and Talkdesk for implementation and delivery; structured training on the first three.
Recurring relationships
Clients return for the next cohort, platform or programme.
Investor enquiries
Contact us for our latest company overview and to arrange a conversation.